User Experience Design (Synchronous) Course

Course Description & Learning Outcomes

COURSE DESCRIPTION

Who is this course for:

This course is designed to introduce individuals to intermediate design thinking skills and UX knowledge widely used in the tech industry.

It is ideal for:

• Aspiring designers trying to break into the UX industry.

• Individuals seeking to enhance their skills and portfolio in UX design.

• Working professionals looking to transition into UX-related roles.

• Individuals under the Career Conversion Programme for Tech Professionals – Product Manager.

Participants should be prepared to dedicate nine days, spread across a month, to complete the course curriculum. No prerequisite knowledge of UI/UX design is required.

What you can expect:

In this course, you will develop practical knowledge in UX design and research, acquiring technical skills that can be applied effectively across your work.

The breakdown of key learnings is as follows:

• Introduction to UX.

• UX Research & Analysis.

• UX Design & Prototyping.

• Customer Experience Journey Mapping.

What you will need :

For this course, you will primarily communicate with course instructors and group members through online meetings. You are also expected to download specific online software necessary for your coursework. You will need:

• A working computer with internet access and a microphone.

• Availability in your schedule to actively participate in lessons and meetings.

• Any paid software required for the course will be provided and covered.

COURSE OUTLINE

User Experience Fundamentals

User Experience Design is a human-centric approach towards products and services. Explore and understand how User Experience is one of the key driving factors for business success, and how it can support digital transformation for organisations regardless of scale.

Graduate Competency

Key assessments will be conducted at the end of the course to ensure that all participants have achieved the required competency level.

Those who pass receive a WSQ Statement of Attainment (SOA) issued by SkillsFuture Singapore (SSG).

LEARNING OUTCOME

By the end of this course, you will be able to

• Describe competitor, consumer, and technology trends in relation to the product.

• Manage the lifecycle of a product and tracking of consumer response.

• Apply the set of direction and guidelines to develop a product requirement document.

• Analyse trends in product performance to propose improvements to the product.

• Facilitate the transition of product.

• Implement usability tests on software updates or modifications to evaluate effectiveness.

• Develop sales and marketing activities aligned with product strategy.

COURSE DETAILS

Mode of Delivery

All lessons are conducted online in a structured yet pragmatic manner as course delivery is blended with lectures, case studies and individual assessments.

Duration

Total: 41.5 hour

• 38 hours of synchronous e-learning, conducted over a duration of 2 weeks, an

• 3.5 hours of assessment which includes 0.5 hours of oral questioning and 3 hours of written assessment with case study provided by CuriousCore.

Course completion requirement

Learners who fulfil all requirements and complete the course with at least 75% attendance and demonstrate competency during assessment will receive the WSQ Statement of Attainment (SOA) issued by SkillsFuture Singapore (SSG).