Overview
The Site Reliability Engineering (SRE) Foundation course is an introduction to the principles and practices that enable an organisation to reliably and economically scale critical services. Introducing a site-reliability dimension requires organisational re-alignment, a focus on engineering and automation, and the adoption of new working paradigms. Tailored for those focused on large-scale service availability, the curriculum highlights the evolution of SRE and its future direction. It equips participants with the practices, methods, and tools to engage people across the organization in reliability and stability.
The course uses real-life scenarios and case stories to make the learning experience practical and applicable. Upon completion, participants will have tangible takeaways, such as an understanding of how to set and track Service Level Objectives (SLOs). The course was developed by leveraging key SRE sources, engaging with thought-leaders, and working with organizations to extract real-life best practices for starting SRE adoption. This course positions learners to successfully complete the SRE Foundation certification exam.
Course Description & Learning Outcomes
The SRE Foundation course provides a comprehensive introduction to the core principles and practices of Site Reliability Engineering. The curriculum is structured to provide a practical understanding of SRE's role and its impact on an organisation's operations.
Upon completion, participants will have a practical understanding of:
The history of SRE and its emergence at Google.
The inter-relationship of SRE with other frameworks such as DevOps, ITSM, and Value Stream Management.
The underlying principles behind SRE, including Service Level Objectives (SLOs) and Service Level Indicators (SLIs).
Error budgets and the associated error budget policies, and the concept of "toil" and how to eliminate it.
Observability as a key indicator of a service's health.
SRE tools, automation techniques, and the importance of security.
Learning from failure through concepts like anti-fragility, Chaos Engineering, and blameless post-mortems.
The organisational impact that introducing SRE can bring, including on-call necessities and adoption patterns.
Recommended Prerequisites
There are no formal prerequisites to attend the SRE Foundation course or to take the certification exam.
However, an understanding and knowledge of common DevOps terminology and concepts and related work experience are highly recommended for the course.
Schedule
End Date: 07 Jan 2026, Wednesday
3 days, 9am – 5pm
Location: 243 Beach Rd, #02-01 , 189754Agenda
| Day/Time | Agenda Activity/Description |
|---|---|
| Start Date: 5 January | 9am to 5pm |
| End Date: 7 January | 9am to 5pm |
Pricing
Course fees: This course is supported under IBF Standards Training Scheme and is also eligible for SkillsFuture Credit and NTUC UTAP
Skills Covered
PROFICIENCY LEVEL GUIDE
Beginner: Introduce the subject matter without the need to have any prerequisites.
Proficient: Requires learners to have prior knowledge of the subject.
Expert: Involves advanced and more complex understanding of the subject.
- Site Reliability & Resilience Engineering (SRE) (Proficiency level: Beginner)
- ITSM (Proficiency level: Beginner)
- Service Level Objectives (SLOs) and Service Level Indicators (SLIs) (Proficiency level: Beginner)
- Observability (Proficiency level: Beginner)
- Automation and Security (Proficiency level: Beginner)
- DevOps (Proficiency level: Beginner)
Speakers
Trainer's Profile:
Feisal Ismail, Principal Consultant, Sapience Consulting Pte Ltd
Extensive technical and managerial experience supporting organisations across government, pharmaceutical, banking and financial industries. Well-versed in creating and leading high-performing teams through effective work methodologies that leverages on technology and best practices to achieve organisational objectives. Communicative, articulate and a firm believer in sharing both knowledge and experience. Highly organised and relish delivering superlative results in high-pressure environments. Believes in providing quality advice grounded in a sapient application of experience, best practices and an acute understanding of real-world realities. Clients can count on me – my word is my bond.
