Overview
We’re thrilled to announce our upcoming seminar: ITIL® 4 Specialist: Monitor, Support & Fulfil (MSF) – Launch Preview 🎯
Have you completed your ITIL® 4 Foundation and wondered what’s next? Or are you an IT service professional looking to sharpen your skills in incident, problem, and service request management? This seminar is designed for you!
This session will provide IT professionals and ITIL® 4 Foundation graduates with insights into the five key practices: Incident Management, Service Desk, Service Request Management, Problem Management, and Monitoring & Event Management. Participants will discover how these practices work together to strengthen IT service management, improve performance, and enhance user experience.
What to Expect?
✅ First-hand insights into the new ITIL® 4 Specialist: Monitor, Support & Fulfil certification
✅ Understand how MSF practices enhance IT service value and user satisfaction
✅ Learn about certification pathways toward ITIL® 4 Practice Manager and beyond
✅ Network with peers over complimentary lunch and win prizes through an interactive quiz.
Who Should Attend?
✔ITIL® 4 Foundation certified professionals
✔ Aspiring ITIL® Practice Managers
✔ IT service management practitioners seeking to upskill
✔ Project managers and team leads interested in service excellence
Check out our website for more details: https://www.bridgingminds.net/itil4-seminar-2025
Schedule
Date: 25 Sep 2025, Thursday
Time: 11:00 AM - 12:30 PM (GMT +8:00) Kuala Lumpur, Singapore
Location: 3 Kallang Jct, #04-02 Vanguard Campus, Singapore 339265, 339265
Speakers
Speaker's Profile:
Vijayakumar Chockalingam, Principal Consultant, BridgingMinds Network
Vijay brings over 30 years of experience in IT service management, project management, and education design. His specialisations include Agile Project Management, Lean Six Sigma, and ITIL® Service Management, areas in which he has led strategic training programs and operational transformation initiatives. He is renowned for delivering engaging, real-world training, blending practical insights with humour and clarity.
