Overview
As the environment in which we operate continues to evolve and present new challenges, organisations are considering the social and environmental impacts of their operations. With the IT space projected to be responsible for up to 20% of global energy consumption by 2030*, business leaders and professionals are proactively looking for ways to tackle this challenge. As part of the ITIL 4 Specialist extension module, a stream of the globally recognised and adopted ITIL 4 framework, this course has been developed to support IT professionals who are looking to understand the role IT and digitally-enabled services have in relation to the environment, whilst exploring opportunities to positively impact it by driving sustainable and ethical behaviour and mindset.
The course covers key sustainability competencies and capabilities that IT service organisations need to develop to address current and future sustainability challenges. It also involves providing a framework to support organisations during procurement and supply chain activities helping with interactions across the value chain to evolve sustainability practices
Course Description & Learning Outcomes
Key Concepts of Sustainability
Sustainable Development
Sustainability and Corporate Social Responsibility
Digital/IT Services and Sustainability
What is the Vision
Defining sustainability vision
Role of sustainable goals
Sustainability Models, Issues and Concepts
Digital and Material Sustainability
Where Are We Now?
Materiality and Sustainability Assessment
Stakeholder Analysis and Engagement
SWOT Analysis
Audits and Reports
Where Do We Want To Be?
Defining Sustainability Objectives
Selecting and Prioritizing Sustainability Objectives
Justifying Sustainability Objectives
How Do We Get There?
Strategies for Sustainability
Embedding Sustainability into the Service Value System
Planning Recommendations Take Action
Take Sustainable Action
Sustainability in a VUCA Environment
Ongoing Activities While Pursuing Sustainability Goals
Did We Get There?
Sustainability Measurement
Sustainability Reporting How Do Week The Momentum Going?
Continuous Orientation
Governance and Audit
Communication and Collaboration
Innovation
Staying Up To Date
Recommended Prerequisites
There are no pre-requisites although ITIL4 Foundation certification certification is recommended
Schedule
End Date: 16 May 2024, Thursday
4 days, 9am – 5pm
Location: 243 Beach Rd, #02-01 , 189754Agenda
| Day/Time | Agenda Activity/Description |
|---|---|
| Start Date: 13 May | 9am to 5pm |
| End Date: 16 May | 9am to 5pm |
Pricing
Course fees: This course does not have any funding but please reach out to us to see how we can assist you
