Overview
With Microsoft weighing a $10 billion investment in OpenAI, ChatGPT, as its acronym indicates, is a generative language model based on the ‘transformer’ architecture.
Founded by OpenAI in 2015, this language model is capable of processing large amounts of text and learning to perform natural language processing tasks effectively. This chat research tool crossed 1 million users in just 5 days after its launch. Many tech executives and venture capitalists have even compared it to Apple’s debut of the iPhone in 2007.
ChatGPT surpasses language barriers and can be utilised in various industries, such as improving customer service, generating attractive posts on social media, solving errors in code and many more. In this course, participants will learn the fundamentals of ChatGPT, examine its benefits and learn to employ its technology in businesses.
Course Description & Learning Outcomes
At the end of the 1-day course, participants will be able to:
Define Generative AI and learn the fundamentals of Generative AI
Explore the applications of Generative AI/ ChatGPT in businesses
Learn the Advanced ChatGPT techniques (conversational Artificial Intelligence, chatbots, customisation for specific tasks) and analyze the best practices of using ChatGPT
Understand the ethical considerations of using Generative AI
Discover the strategies for effective prompt engineering
Acquire the lessons learnt from the challenges of using Generative AI/ ChatGPT with real-world case studies and examples
Recommended Prerequisites
There are no prerequisites for this programme. Prior knowledge on any of the topics is not required.
Schedule
Date: 06 Mar 2026, Friday
Time: 9:00 AM - 6:00 PM (GMT +8:00) Kuala Lumpur, Singapore
Location: Singapore Management University, 188065
Date: 10 Apr 2026, Friday
Time: 9:00 AM - 6:00 PM (GMT +8:00) Kuala Lumpur, Singapore
Location: Singapore Management University, 188065
Pricing

Skills Covered
PROFICIENCY LEVEL GUIDE
Beginner: Introduce the subject matter without the need to have any prerequisites.
Proficient: Requires learners to have prior knowledge of the subject.
Expert: Involves advanced and more complex understanding of the subject.
- Artificial Intelligence (Proficiency level: Beginner)





