Overview
Design Thinking, Impactful Innovation through Design, is an easy access way to get a concise overview of Design Thinking. Learn the human-centric process of Design Thinking and acquire tools for all its phases.The main characteristic of Design Thinking as an approach to innovation is its deep understanding of the stakeholders. It focuses on research of the customer, citizen or user and her context, needs, goals, and aspirations. Design Thinking means early prototyping and iterative testing of potential solutions by employing a practical methodology and process. This way, important decisions can be made early in the development process. This saves resources towards the end of the process where changes are very expensive to make. Design Thinking can be employed in developing products, services, processes, business models, and strategies.
Course Description & Learning Outcomes
After completing the course, you will:
Explain how design thinking and co-design approaches are utilised and affect the service development and innovation process.
Leverage design research methods to capture relevant and actionable insights to frame challenges targeting problems worth solving.
Leverage design ideation methods to challenge self-imposed constraints and push boundaries to develop novel and effective solution ideas.
Initiate advancing solution ideas and designerly ways of working in their organisation.
Involve customers and stakeholders in the co-design and rapid prototyping process for learning early in the process.

Schedule
Date: 18 Jun 2026, Thursday
Time: 5:02 PM - 6:02 PM (GMT +8:00) Kuala Lumpur, Singapore
Location: 32 Carpenter Street, 059911





