Overview
CompTIA A+ Certification is globally recognized, covering essential IT skills like hardware, networking, and security, with hands-on exams and comprehensive learning tools, opening doors to various IT support roles.
By completing two focused exams—Core 1 (220-1201) and Core 2 (220-1202)—candidates demonstrate their ability to solve everyday IT challenges with confidence and precision. These individuals also gain more than just a certification—they join a global community of IT professionals dedicated to continuous learning and career advancement. This certification not only validates their ability to support today’s technologies but also lays the foundation for future IT certifications and long-term career growth.
As a trusted certification by employers worldwide, CompTIA A+ opens doors to a variety of entry-level IT roles, including Help Desk Technician, Technical Support Specialist, and IT Support Administrator. It provides a competitive edge in the job market, ensuring candidates stand out to hiring managers and employers seeking skilled professionals to support today’s core technologies.
Course Description & Learning Outcomes
Install, configure, and maintain computer equipment, mobile devices, and software for end users
Service components based on customer requirements
Understand networking basics and apply basic cybersecurity methods to mitigate threats
Properly and safely diagnose, resolve, and document common hardware and software issues
Apply troubleshooting skills and provide customer support using appropriate communication skills
Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments
Recommended Prerequisites
12 months of hands-on experience in an IT support specialist job role

Schedule
Date: 09 Mar 2026, Monday
Time: 9:00 AM - 6:00 PM (GMT +8:00) Kuala Lumpur, Singapore
Location: 190 Middle Rd, #20-02 Fortune Centre, 188979
Date: 04 May 2026, Monday
Time: 9:00 AM - 6:00 PM (GMT +8:00) Kuala Lumpur, Singapore
Location: 190 Middle Rd, #20-02 Fortune Centre, 188979
Date: 06 Jul 2026, Monday
Time: 9:00 AM - 6:00 PM (GMT +8:00) Kuala Lumpur, Singapore
Location: 190 Middle Rd, #20-02 Fortune Centre, 188979
Agenda
| Day/Time | Agenda Activity/Description |
|---|---|
| Day 1-5 | What Does an IT Specialist Do? Installing Motherboards and Connectors Installing System Devices Troubleshooting PC Hardware Comparing Local Networking Hardware Configuring Network Addressing and Internet Connections Supporting Network Services Summarizing Virtualization and Cloud Concepts Supporting Mobile Devices Supporting Print Devices Managing Support Procedures Configuring Windows |
| Day 1-5 | Managing Windows Supporting Windows Securing Windows Installing Operating Systems Supporting Other OS Configuring SOHO Network Security Managing Security Settings Supporting Mobile Software Using Data Security Implementing Operational Procedures |
Pricing
Course fees: SGD2,500
Skills Covered
PROFICIENCY LEVEL GUIDE
Beginner: Introduce the subject matter without the need to have any prerequisites.
Proficient: Requires learners to have prior knowledge of the subject.
Expert: Involves advanced and more complex understanding of the subject.
- Cybersecurity (Proficiency level: Beginner)





